Question 1

How can I book an airport transfer?

Accepted Answer

You can book your transfer in seconds via our website or WhatsApp.

Question 2

What information do I need to provide during booking?

Accepted Answer

To ensure a smooth meet and greet, we need your first and last name, contact details, and flight number. Your flight number is crucial for us to have your vehicle ready at the door exactly on time.

Question 3

Will my transfer be canceled if my flight is delayed?

Accepted Answer

No, it will not be canceled. We track your flight's landing time in real-time using the flight number you provide during booking. Even if your flight is delayed, our meet and greet team will be waiting for you.

Question 4

How long will the driver wait for me at the airport?

Accepted Answer

We provide a complimentary wait time of up to 60 minutes after your flight has landed. In case of any unexpected delays, you can always reach us via our WhatsApp support line.

Question 5

How can I cancel or modify my reservation?

Accepted Answer

You can easily cancel your reservation or request a date and time change by simply contacting us via WhatsApp.

Question 6

How will I find my driver at the airport?

Accepted Answer

Our dedicated 24/7 meet and greet team will be waiting for you at the airport arrivals gate holding a sign with your name on it. Our team will then guide you directly to your vehicle and driver.

Frequently asked questions

Wie kann ich meine Reservierung stornieren oder ändern?

Wie finde ich meinen Fahrer am Flughafen?